The Power of Resilience In the Workplace

"When a tough, challenging job is to be done, I look for a person who possesses an enthusiasm and optimism for life, who makes a zestful confident attack on his daily problems, one who shows courage and imagination, who pins down his buoyant spirit with careful planning and hard work, but he says, 'This may be tough, but it can be licked.'" Henry J. Kaiser

I’ve learned in my short life the value of one idea and the power behind a really great question. Here are a few to get you started on your own personal and professional development around the idea of resilience.

• How do YOU approach difficult tasks at home? Work? Personal issues?
• How do your team members approach challenges? Have you ever asked about their thinking process when they are facing challenges to get to know them more?
• How could you cultivate a more resilient spirit in your staff?
• Does your recruitment and hiring process reflect these qualities that you’re looking for?
• Do you promote people with this kind of attitude or just the ones with a certain skill set?
• Do you recognize this spirit in your customers and clients?
• How do you honor and verbally notice this in yourself and others in your life?