"Healthy images don't bruise easily. If you're hurt, check your self-image."

As a leader myself, I’ve struggled with hurt feelings and haters, even people on my team. It’s a natural part of leadership. Not everyone will like you or the decisions you make. So, you need to decide how you’re going to deal with that rather than pretend it doesn’t happen or hope it won’t happen to you.

Many young leaders I talk to jump into their position for some piece of glory, adoration, or perk.

Then they find themselves in a mess. But don’t’ lose hope!

WHEN we’re hurt, it tells us there’s something inside us, our thinking, that we can work on. I have three ‘magic’ questions I ask myself and my coaching clients:

• WHY does this bother me?
• WHAT does this say about me?
• What do I WANT to do wit this?

Whether you have a client/customer yell at you, an employee argue with you, or a friend betray you and talk bad about you, if you use these...